Solving Employers Workers Compensation Issues.

Patient with medical insurance

Claims Management & Return to Work

We provide ongoing support for you the employer and direct the insurer in reviewing claims, advising on complex scenarios and issues that arise out of Workers Compensation.We also provide you an external point of contact for those claims of a sensitive nature. Where necessary we identify and take action regarding claims of a fraudulent nature. We also offer leading return to work injury claims management.

Pro-Active Advice

We advise employers on what processes or practices are required to ensure you meet legal requirements; as well as providing software to enhance business and staff practices. We organise individual or group training in all aspects of workers compensation, this service will be supported by legal experts willing to give you their insights into a complex system that will ultimately benefit your business requirements.

Hand put coin to money

Insurance Premium Optimization

Ongoing reviews of the employers portfolio, looking at trends, concerns and opportunities. Reviewing the structure of the premium currently and ensuring further opportunities aren’t missed. In NSW, QLD, VIC & SA the pricing is the same but your claims experience factors into the total cost of your premium. Effective claims management and early intervention goes a long way to helping employers keeping their cost down and workers back to work within expected timeframes.

Finsura Workers Compensation is an extremely cost effective alternative for businesses of all sizes to reduce internal operating costs and risk. Instead of having your own HR department dealing with a highly specialised area of risk for your business you can for a fraction of the cost have our workers compensation experts manage your exposures and claims on your behalf. Benefits include reduced administration costs, reduced claims pay outs in turn reducing premium loadings, compliant procedures, training, support and expert advice. Contact us now for a free review and quote.

Having gained our experience as claims managers with the large insurers we understand what should be done, when it can be done and who is accountable for each action. We also know what they don’t do well. It’s important to understand that the insurer represents WorkCover and comply with the guidelines and legislation that governs WorkCover. Our role is to look after your interest and compliance which can be very different from what the insurer tells you to do. We are on your side every step of the way.
Our costs are inexpensive and very minimal as we are about creating efficiency in claims management and prevention. Our service is two fold, reduce your time on managing claims and reduce the cost of workers compensation to your business. We work on long term relationships which are reflected in our pricing model..

Why Use Us?

  • Proactive Claims Management working for the Employer.
  • Preventative & Early Intervention Services
  • Experience to deal with small business to Multi nationals.
  • Proactive systems and reviews to reduce premiums.
  • Reduction in internal administration costs.

Finsura Workers Compensation News & Opinion

Finsura’s Review of the 2015 N.S.W Workers Compensation Reforms

Following on from the success of the reforms introduced for small businesses in 2013, WorkCover NSW has introduced changes to workers compensation premiums for medium and large employers, effective 30 June 2015. These reforms will affect medium and large employers that have a basic tariff premium (BTP) greater than $30,000 and their premium is calculated using experience from previous wages and claims history.

The expected outcomes from the reforms are to: • Deliver easy to understand premiums – employers can see more easily how they can influence their premiums by providing safer workplaces. • Improve outcomes for injured workers – incentives for employers who manage workers through recovery at work. • Provide safer workplaces – incentives to promote workplace safety and rewards for maintaining safe workplaces. • Reduce red tape – WorkCover will assess and set the risk of employers’ policies at the renewal of the policy and premiums will be adjusted for final wages at its conclusion. • Deliver sustainability and certainty – new minimum and maximum limits will provide more certainty when forecasting, while a scheme performance adjustment will also be introduced. What does this mean for you? • 10% discount upfront on your policy renewal to assist with proactive implementation of safety systems and early intervention. • The cost of claims will only be impacted by paid weekly wages, therefore placing a priority on maintained RTW programs.

Here are some ideas on suitable roles that can be offered to injured workers to help manage them back to work:

Is Suitable employment available Y/N Yes
Suitable employment role Aim for the role to have the capacity to have regular postural changes and stretch breaks,
Description of suitable employment (describe the tasks and include the physical requirements) Administration duties that are self-paced and can be done seated or standingAnswering phones

Computer work




Packing – within any weight restrictions

RTW Hours/Days (should reflect current medical certificate) 7.6 hours / 38 hour week
  • Workers that have no intention of returning to work must be managed with the highest priority, as the long-term impact can be very substantial to your premium. For employers who have workers return to work within the timeframes below and maintain their normal duties for 3 months will be offered the following discounts on their claim:

–       0-13weeks         15%

–       13-26weeks       10%

–       26-52weeks       5%

  • Adjustment Estimates will no longer occur after the new changes come into play. Three years of claims cost (wages and WPI) will impact on your renewal. Therefore, each year you will only have to complete one piece of documentation. • Safety rewards and incentives for businesses that maintain safe workplaces.

The team at Finsura can assist in navigating the changes ahead.  Please contact Nick or Steve on 02 98992999 for a free review on how these changes will impact your business.

July 24th, 2015|